Terms and Conditions

Effective Date: September 17, 2025

1. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use of the website. We reserve the right to refuse service or access at our sole discretion.

2. Product Information

We make every effort to display products accurately, including descriptions, images, and pricing. However, we do not warrant that product details are always complete, current, or error-free. All sizes, colors, and availability may vary.

3. Orders & Payments

By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Product availability

  • Errors in pricing or product details

  • Suspected fraudulent activity

For payment terms, refer to our [Payment Policy].

4. Shipping & Delivery

We strive to ship orders promptly, but we are not liable for delays caused by carriers or events beyond our control. Please see our [Shipping Policy] for full details.

5. Returns & Exchanges

Returns and exchanges are accepted under specific conditions. Items must be in original condition and returned within the specified timeframe. Visit our [Refund and Returns Policy] for more.

6. Intellectual Property

All content on this site—including text, images, logos, and designs—is the property of purehato or its licensors and protected by copyright laws. You may not copy, reproduce, or distribute content without written permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website, services, or products. Our maximum liability is limited to the amount paid for the specific product or service.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such external sites.

9. Privacy Policy

By using our website, you also agree to our [Privacy Policy], which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page and are effective immediately. Continued use of the website constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes will be resolved in the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms, please contact us:

Phone: 020 7946 0958
Email: contact@purehato.com